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Democracy, wherefore art thou?

by Bill Hely on February 7, 2010 · 1 comment

Is Big Brother asking too much?First the UK government announces it is going to record and store everything about everything you do, then Australia reveals its Great (Chinese-like) Firewall plans, and now it’s the Yanks’ turn.

Back in November last year I published an article entitled “Right to Privacy? Hah!“  The opening paragraph went like this:

“This is a story about something positively obscene that is occurring in the United Kingdom. But if you think something similar, to some degree or other, isn’t planned for you right now, wherever you are, then dream on — be happy in your ignorance.”

Well, it didn’t take long for me to be proved right about the imminent spread to other nations of this insidious Big Brother disease. [Click Here to Continue…]

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It’s Browser Upgrade Time!

by Bill Hely on February 4, 2010 · 0 comments

Firefox-fastestIf you are running Firefox as your preferred browser you should UPGRADE NOW! The latest version 3.6 continues to improve on an already excellent product.

If you’re not running Firefox as your preferred browser, WHY NOT?

And if you’re still sticking to that bloated, troublesome dog Internet Explorer — well, words fail me. Know what a masochist is? [Click Here to Continue…]

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Customer Service is More Than a Contact Form

by Bill Hely on January 23, 2010 · 5 comments

email-silver-platterAs regular readers will be aware my blog topics tend to be somewhat diverse, but I strive to stick to subjects that will be of interest to at least a good percentage of my readers. So I’m excusing this departure from the technical on the basis that quite a few of my subscribers are in business for themselves.

Not long after my earlier article on customer service, in which I pointed the finger somewhat accusingly at one particular company, I received an e-mail from a senior representative of that organization, requesting a telephone conversation. [Click Here to Continue…]

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Very Important Security Update

by Bill Hely on January 22, 2010 · 3 comments

Security-warningJanuary 21 saw the release by Microsoft of a very important out-of-band security bulletin to address recently publicized flaws in Internet Explorer.

So-called “out-of-band” bulletins are those released at a time other than Microsoft’s traditional Patch Tuesday — the second Tuesday of each month. Out-of-band announcements are bulletins/patches/updates that Microsoft believes are too important to delay action on until the next Patch Tuesday.

If Microsoft admit the extra importance of a new “fix” then you should definitely sit up and take notice.

These most recent exploits have been well publicized worldwide (believed to have originated in China and possibly with government sponsorship) and can also cause problems via other applications such as the Adobe PDF Reader.

You must take action NOW!

I strongly suggest that you take immediate action as follows: [Click Here to Continue…]

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Can Thieves Detect Laptops in Cars?

by Bill Hely on January 20, 2010 · 0 comments

laptop-thiefI recently received a question from a reader asking how thieves were apparently able to detect laptops out of view in locked cars, say either covered up or in the trunk (or “boot”, depending on where you live).

This is a topic that’s seen batted around for some time and has attained the status of urban myth, with its share of believers and disbelievers and little in the way of hard facts or proof.

It’s a question I started to look into some time back, but for one reason or another I got sidetracked and never followed through to a conclusion. [Click Here to Continue…]

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Don’t Hesitate to Name & Shame!

January 18, 2010

Something that really irks me is the way many communities enact legislation that effectively pays more attention to the rights of offenders than to those of their victims.
While I accept that a case could be made for protecting the identity of very young minors, for the most part I do not believe that justice is [...]

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Microsoft Patches & Updates for January 2010

January 14, 2010

It’s Patch Tuesday again, that day each month when Microsoft releases software patches and updates for their various products.
Patch Tuesday is a very important day for all Windows users who are concerned with their privacy and security.
Not infrequently a Microsoft patch or update will close a vulnerability that, if left unaddressed, could allow an attacker [...]

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Product Updates Notification

January 9, 2010

ADVISORY: New Office Policy Manual 2010 Edition
For their own protection, and in the interests of productivity and employee relations, everyone in business needs appropriate and legally enforceable written policies. A clear and concise Employee Manual establishes company standards while defining employee benefits, company policies, etc.
The TemplateZone “Office Policy Manual 2010″ allows employers to quickly build [...]

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More Proof That Conroy’s Filter Is a Con

January 7, 2010

Sorry folks, as much as I’d like to drop this Internet filter business, more proof of government deceit keeps surfacing. If this story doesn’t wake you up to their real motivations then I’m afraid you are blinkered beyond any help.
As regular readers will be aware, I have repeatedly accused the Australian government of using “child [...]

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A Worthy Goal Doesn’t Justify a Stupid “Solution”

January 3, 2010

I’ve posted several times on plans by the Australian government to introduce mandatory Internet filtering at the ISP level. Since these plans first came to light it has become quite clear that one of the biggest obstacles we face is uninformed contributions by technically ignorant people, especially people who have some degree of influence over [...]

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